Returns & Exchanges
At Dayal Opticals, we strive to ensure you are perfectly satisfied with your eyewear; however, if you are not content with your purchase, we offer a hassle-free 14-day return and exchange policy.
Initiate Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
Quality Check
Ensure the frames and lenses are in their original condition, including all branded packaging, authenticity certificates, and cleaning cloths.
Secure Packaging
Pack the items securely in the original shipping box to prevent damage during transit and attach the provided prepaid return shipping label.
Refund Processing
Once our quality team inspects the returned eyewear, your refund will be initiated to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing